How Bandsintown protects your fan signups
Fan signups on Bandsintown go through built-in verification and protection checks, helping you collect cleaner contacts with more real fans and fewer bad actors. No setup required.
Real fans. Real signups. Built-in protection.
Across presales, waitlists, and fan signup flows, Bandsintown helps protect your audience from bots, scalpers, and low-quality registrations.
Bot detection & traffic filtering
Fan signups run through network-level bot detection using trusted, enterprise-grade security infrastructure, reducing the chances of bad actors being added to your fan contacts.
Signup verification
Each signup goes through email confirmation via one-time code, and phone verification where numbers are collected — all designed to keep the experience simple for real fans.
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Rate limiting & abuse prevention
We monitor and limit repeated submissions from the same source, reducing the chances of bulk bot campaigns and coordinated attacks.
Unique presale code distribution
For high-demand presales, Bandsintown supports distribution of single-use codes. Unlike shared codes that can be leaked or resold, unique codes limit how many tickets any single entry point can unlock. Ask your Bandsintown contact for more information.
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An ongoing commitment to secure signups
Bot tactics evolve constantly, and so does our response. We actively monitor signup patterns across the platform and continuously invest in cross-referencing fan engagement signals to improve our ability to spot bad actors at scale.
What you can do
Protecting your fan base is a shared effort.
Protect your fan signup flows
Not all registration tools are built the same. Make sure all your fan signups run through flows with contact verification, bot protection, and abuse prevention built in.
Flag unusual signup patterns
Review your signup data regularly and flag unusual spikes, locations, or behavior that doesn’t match your audience.
Ask about unique presale codes
For major presales, ask your Bandsintown contact how to plan for single-use code distribution.
